Frequently Asked Questions
Expert Answers to Your Tree Care Questions
Inspection, Trimming, and Pruning
Complete Removal Services
General Services
What areas do you service?
We provide full service coverage with same-day availability in Oakville, Burlington, Mississauga, and Hamilton. Our ISA Certified Arborists are ready to serve your tree care needs throughout these regions.
Do you offer emergency tree services?
Yes, we provide 24/7 emergency tree services. If you have a fallen tree, storm damage, or any urgent tree-related situation, contact us immediately at (416) 660-2109.
Are your arborists certified?
Yes, all our arborists are ISA (International Society of Arboriculture) Certified. This certification ensures they have the knowledge and expertise to properly care for your trees.
What sets Oakhaven Tree Care apart from other tree services?
We distinguish ourselves through our ISA Certified expertise, commitment to environmental sustainability, comprehensive insurance coverage, and our dedication to customer education and satisfaction. We also pride ourselves on our prompt response times and detailed, transparent communication.
Do you work with commercial properties?
Yes, we service both residential and commercial properties. We have experience working with property management companies, municipalities, and businesses to maintain their tree assets and ensure safe, beautiful landscapes.
Tree Health & Maintenance
How often should trees be pruned?
The frequency of pruning depends on the tree species, age, and condition. Generally, mature trees need pruning every 3-5 years, while young trees may need attention every 2-3 years. We can assess your trees and provide a customized maintenance schedule.
What are signs that my tree might be diseased?
Common signs include unusual leaf discoloration, early leaf drop, dead branches, fungal growth, bark abnormalities, and pest infestations. If you notice any of these signs, it's best to have a certified arborist assess the tree's health.
When is the best time for tree pruning?
While pruning can be done year-round if necessary, the ideal time is during the dormant season (late winter to early spring) before new growth begins. However, dead, diseased, or hazardous branches should be removed as soon as they're identified.
What is deep root fertilization and why might my trees need it?
Deep root fertilization is a process where we inject nutrients directly into the root zone of trees. This service is beneficial for trees in urban environments where soil may be compacted or lacking in nutrients, trees showing signs of stress or decline, or when trying to give young trees the best start possible.
How can I protect my trees during construction?
Tree protection during construction is crucial. We can help by creating a tree protection zone, installing protective fencing, monitoring soil compaction, and providing supplemental care during and after construction to minimize stress on your trees.
What's involved in your tree health assessments?
Our comprehensive tree health assessments include evaluation of: root condition, trunk integrity, branch structure, leaf/needle condition, signs of pests or disease, soil condition, and potential hazards. We then provide detailed recommendations for any necessary care.
Tree Removal
When is tree removal necessary?
Tree removal might be necessary if: the tree is dead or dying, poses a safety hazard, is causing structural damage, is diseased beyond treatment, or is in the way of approved construction. Our arborists will assess the situation and recommend the best course of action.
Do you provide stump removal services?
Yes, we offer both stump grinding and complete stump removal services. Stump grinding is often the preferred method as it's less invasive and more cost-effective, while still allowing for new landscaping in the area.
What happens to the wood after tree removal?
We can either remove all debris from your property or, if you prefer, leave cut wood for your use as firewood. We also practice environmentally responsible disposal methods, with wood being recycled into mulch or biofuel when possible.
Do I need a permit to remove a tree?
Permit requirements vary by municipality and tree size/location. In many areas, permits are required for removing trees above a certain diameter. We can help determine if you need a permit and assist with the application process.
How do you ensure safety during tree removal?
Safety is our top priority. We use specialized equipment, follow industry-standard safety protocols, and carefully plan each removal considering power lines, structures, and other obstacles. Our team is fully trained and insured for your protection.
Can you remove trees in tight spaces?
Yes, we have experience removing trees in challenging locations. We use specialized equipment and techniques for tight spaces, including crane-assisted removal when necessary. Each situation is carefully evaluated to determine the safest removal method.
Costs & Insurance
Do you provide free estimates?
Yes, we provide free estimates for all our services. Contact us to schedule a consultation with one of our certified arborists who will assess your needs and provide a detailed quote.
Are you insured?
Yes, we are fully insured with comprehensive liability insurance and workers' compensation coverage. We're happy to provide proof of insurance upon request.
What payment methods do you accept?
We accept various payment methods including cash, check, and major credit cards. Payment terms can be discussed during the consultation process.
Do you offer any guarantees on your work?
Yes, we stand behind our work with service guarantees. The specific terms depend on the service provided, and we'll clearly explain any warranties or guarantees before beginning work.
How do you determine the cost of tree services?
Pricing is based on several factors including tree size, location, condition, required equipment, time needed, and complexity of the job. We provide detailed quotes that break down all costs involved.
Environmental Practices
What sustainable practices do you follow?
We prioritize environmental sustainability through proper pruning techniques, recycling of wood waste, use of eco-friendly products when possible, and recommendations for native species when replanting.
Do you provide advice on tree species selection?
Yes, we can recommend appropriate tree species based on your location, soil conditions, space constraints, and local climate. We prioritize native species that will thrive in your specific environment.
How do you handle wildlife in trees?
We follow best practices for wildlife protection, including checking for nests before pruning or removal. If protected species are present, we'll advise on legal requirements and alternative approaches.
Can you help with tree preservation during development?
Yes, we provide consulting services for construction and development projects to help preserve valuable trees. This includes creating tree protection plans, monitoring during construction, and post-construction care.
Still Have Questions?
Our ISA Certified Arborists are here to help. Contact us for personalized assistance with your tree care needs.